Shipping Policy
At FULL OF WEALTH, we strive to provide fast and reliable shipping for all our customers. This Shipping Policy outlines the details of our shipping practices, including processing times, shipping methods, and fees. We aim to make your shopping experience as smooth and transparent as possible.
1. Order Processing
All orders are processed within 1-2 business days (Monday to Friday, excluding public holidays) after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.
2. Shipping Methods and Fees
We offer a range of shipping options to accommodate your needs. Shipping fees will be calculated at checkout based on your location and selected shipping method.
Domestic (UK) Shipping:
Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 1-2 business days.
International Shipping:
Standard International Shipping: Delivery typically within 7-14 business days.
Expedited International Shipping: Delivery within 3-5 business days.
Note: Shipping times may vary depending on the destination and customs procedures.
3. Shipping Rates
Shipping rates are calculated based on your location, order size, and the shipping method selected during checkout. Rates will be clearly displayed at checkout before you finalize your order.
International Orders:
Please note that shipping fees for international orders are higher and may be subject to customs duties, taxes, and additional fees, which are the responsibility of the buyer.
4. Customs and Import Duties
For international orders, customs duties and import taxes may apply when the shipment reaches your country. FULL OF WEALTH is not responsible for these additional charges, and they are the responsibility of the buyer. Customs policies vary by country, so we recommend checking with your local customs office for more information on potential fees.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment.
Please note: Tracking information may take up to 24 hours to update after the package has been dispatched.
6. Shipping Delays
While we make every effort to ensure your order arrives on time, delays can occur due to unforeseen circumstances such as:
Weather conditions
Customs procedures
High shipping volumes (e.g., during holidays or sales)
International shipping delays
We are not responsible for any delays that occur once your package has been handed over to the shipping carrier.
7. Shipping to Multiple Addresses
Currently, we only offer shipping to a single address per order. If you need to ship items to different addresses, please place separate orders for each address.
8. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at wealth@fullofwealth.site or call +44 7962 559510 immediately. We will assist in filing a claim with the shipping carrier and, when applicable, offer a resolution based on the circumstances of the case.
Lost Packages: If your package is reported as lost, we will investigate the matter with the carrier and provide a solution.
Damaged Packages: If your order arrives damaged, please provide photographic evidence of the damage and contact us within 7 days of receiving the package for assistance.
9. Shipping Restrictions
We currently do not ship to the following countries/regions:
[List of countries or regions where you do not ship]
We are continually working to expand our shipping options and reach more customers worldwide. If you are in a region where we currently do not ship, please contact us, and we may be able to offer alternatives.
10. Changes to Shipping Information
If you need to change your shipping address after placing an order, please contact us as soon as possible. We can update your shipping details only before the order has been processed and dispatched. Once the order is in transit, we will be unable to make changes.
11. Contact Us
If you have any questions regarding our shipping policy, need assistance with your order, or want to track your shipment, please don’t hesitate to reach out to our customer support team:
Email: wealth@fullofwealth.site
Phone: +44 7962 559510
Live Chat: Use the live chat feature on our website for immediate support.
We aim to ensure that every customer receives their order promptly and in excellent condition. Thank you for shopping with FULL OF WEALTH!